Tools & Guidelines

Asana - a daily task and project management system for all employees

Jira - a daily ticketing, task management system used by the Tech & HR teams

Confluence - a collaboration tool for project management across teams (tbc)

Tableau - a data analysis dashboard system used by the Supply & Marketing teams

Freshworks - cloud-based ticketing and customer support software for Facilities, Payroll and Goods.

Catfood - employee facing test app for identifying bugs, with additional discounts

Build A Better Groupon - for sharing transformation proposals and business ideas

Stop This Deal - for letting us know when somethings's wrong with a live deal

Bugs@groupon.com - a simple email address that you can use to update the P&E team on any tech issues you spot 

Global Escalation Process - a centralized Asana project for all revenue impacting issues and ideas. Teams can utilize the Escalations Chat group for quick questions or checks on escalations.

Terra True - a Privacy Assessment Tool 

Global IT Support - the self-service portal for all things Information Technology

HR Helpdesk - HR systems and services support portal 

Team Hub - one-stop shop for all the latest business updates and information 

Workday - the staff portal for all personnel related information 

Saba - a digital training portal 

KnowBe4 - cyber security training portal

FCM - business travel booking system

Brand Guidelines - templates and guides on the Groupon Brand colours, fonts etc.

Open Roles - guidelines on how to apply for a new opportunity within Groupon

Referrals - guidelines on the reward based referral process

Speaker Bureau - guidelines for staff if invited to speak at an external event